As federal government evolves, its clerical workers edge toward extinction

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In just the past eight years, the government has shed 40,000 clerical jobs….For decades, the steno pool was the face of the modern bureaucracy. The women in polyester suits and neckerchiefs, hair coiffed and fingers flying across the keyboards, came to embody the industry of the postwar public sector….Instead of taking dictation with shorthand, they load presentations into PowerPoint. Instead of typing and faxing, they scan documents into a computer — although the 40-word-per-minute requirement still applies for clerical job applicants. And instead of supporting one executive in the C-suite, they work for five. 

 

 

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